For any order made on our site shopkrispykreme.com, just put items in your cart by clicking the "Add to Cart" button. Once in your basket, you can place an order by following the various steps of the ordering process (basket, address, delivery, payment). By validating your order, you validate and accept the General Conditions of Sale of our site.
In the space of your account, click on the heading "Your orders". You can access the list of your orders and their status. The tracking link will be sent by email as soon as the order is shipped.
Our customer service team operates Monday through Friday from 9am to 5pm Eastern Standard Time (EST). We do our best to respond to all emails within one business day. If your communication reaches us during the weekend or on a holiday, please give us until the next business day to respond.
Customer service will be limited as we observe the following (U.S.) holidays:
Face masks are not medical devices or personal protective equipment (PPE). They are for personal use and are not intended for use by health care professionals or for use in hospitals or health care facilities. These reusable face masks should not be used in a clinical setting where the infection risk level through inhalation exposure is high; for antimicrobial or antiviral protection or related uses or uses for infection prevention or reduction or related uses; as a respiratory protective device, or for high risk aerosol-generating procedures. Krispy Kreme Shop makes no warranties, either express or implied, that the face mask prevents infection or the transmission of viruses or diseases.
